CLIENT ISSUE
A commercial client required repairs to their light commercial vehicle (LCV) following collision damage that had affected both the nearside front wing and offside rear quarter panel. The vehicle was essential to their daily operations, and extended downtime would significantly impact their business productivity. The client needed high-quality repairs completed quickly while minimising disruption to their working schedule.
OUR SOLUTION
We provided a comprehensive mobile repair service, bringing our skilled technicians and equipment directly to the customer’s premises. This approach eliminated the need for the client to transport their vehicle to our facility, reducing downtime and allowing them to continue their operations with minimal interruption. Our mobile service demonstrates that even complex panel repairs can be completed to the highest standards outside of a traditional workshop environment.
THE REPAIR PROCESS
1. On-Site Assessment: Our mobile team arrived at the customer’s site with all necessary equipment and conducted a thorough assessment of the damage to both the nearside front wing and offside rear quarter panel.
2. Nearside Front Wing Repair: The damaged NSF wing was carefully repaired and realigned to restore its original profile and ensure proper panel gaps and alignment with adjacent bodywork.
3. Offside Rear Quarter Repair: The more complex rear quarter panel damage was expertly repaired using professional mobile techniques, demonstrating our capability to handle larger panel work within our mobile bodyshop repair setting.
4. Quality Finishing: All repaired areas were finished to a high standard, ensuring seamless integration with the existing paintwork and maintaining the vehicle’s professional appearance.
5. Same-Day Completion: The entire repair process was completed within a single working day, allowing the client to have their vehicle back in service immediately.
THE OUTCOME
Both the nearside front wing and offside rear quarter panel were successfully repaired and restored to their original condition within one working day. The client’s vehicle was returned to full operational status with minimal business disruption, and the high-quality mobile repairs met all professional standards expected from workshop-based work.
THE CONCLUSION
This customer case study exemplifies our typical day-to-day mobile repair capabilities and demonstrates that even complex larger panel repairs, such as quarter panels, can be completed to the highest standards in a mobile setting. Our ability to deliver professional-quality repairs at the customer’s location within a single working day showcases the efficiency and expertise that make our mobile service invaluable to commercial clients who cannot afford extended vehicle downtime.
DOWNLOAD OUR PDF CASE STUDY NOW
